Call Center Training
New Hire Training
Personal Lines Insurance Training
CRM System Training
The insurance industry has been through a period of rapid change in recent years. Understanding, managing, and complying with shifting regulations requires a highly skilled and professional workforce.
Employee training is key to keeping abreast of regulatory, product, and technology changes and effectively supporting and serving your customers.
We provide training professionals with specialized insurance experience to assist clients in delivering training in industry-specific subjects, software applications, regulatory requirements, and more.
Some of Our Clients Include…
“The Excel Beginner and Intermediate Level training classes were a huge success. The class participants’ feedback was that they loved the class, learned valuable information, and that the facilitator was great!”Diane ComellaBlue Cross Blue Shield of Rhode Island
“Choosing TTA to help train our call center staff was the best decision we ever made. Our call center is better equipped to handle and process customer inquiries and is able to quickly adapt and respond to changes in call volume.”Insurance Company Client