From Dysfunction to Empowerment: A Case Study in Culture Change


Learn how Girl Scouts of Kentucky’s Wilderness Road Council transformed a stagnant legacy culture into one of innovation, leadership and strength. By partnering with TTA, the chapter improved its staff turnover rate from 40 percent in 2015 to less than 20 percent in 2016.

Leave the session with an understanding of the approach, tools, resources and techniques the council used to rescue and rebuild its company culture to one of transparency and empowerment, including:

  • Employee needs assessment/evaluation tools
  • Leadership development tools
  • Intergenerational training/coaching models/techniques
  • Strengths assessment and development tools