IT Systems Support Specialist
Glen Ferris is an IT Systems Support Specialist who works with the whole team here at TTA to make sure that everything related to IT is running smoothly. These responsibilities include everything from computer hardware to large scale software deployments. Glen knows that every problem has a solution and solving technical problems has been a passion he has pursued from the very beginning of his career. Glen has over 10 years’ experience in IT and has worked in many technology-based roles ranging from Technical Solutions Advisor in retail sales to IT Systems Support, often with top recognition awards. Glen is a graduate with honors, holding an Associates of Science degree in Computer Systems Engineering Technology from Quinsigamond College and is working towards a B.S. in Computer Systems Engineering.
Get to Know Glen!
What was your first job?
Before I was of legal working age, I was building custom computers and selling them to friends and neighbors. As soon as I turned 16, I began work as an on-call Computer Technician. Not long after my first job I decided to pursue a more stable income and started working at Circuit City as a Technical Solutions Advisor. I loved keeping up with the latest tech trends and really kick started my growing interest in IT.
What motivates you to work hard?
Working in IT, no day is alike, there is always something new that comes up (although frustrating at times), I really do love solving problems and fixing issues, it offers a great sense of accomplishment at the end of the day.
What is your favorite thing about your career?
There is never a dull moment, it’s an ever-changing field with new and exciting hardware and software innovations occurring every single day, I always try to stay on top of what’s going on in the “tech world” and dig deeper into upcoming products.
What profession other than your own would you like to attempt?
Besides IT, I definitely have a love of diverse food, especially spicy foods. I would open a food truck, park it near a tropical beach somewhere, and try new foods all day.
What celebrity would you like to meet at Starbucks/Dunkin Donuts for a cup of coffee?
Bobby Flay, I need some good recipe advice for my food truck.