Talent

Provided

  • 1 Expert Trainer
  • 1 Project Manager
  • 1 Learning Strategist
Services

Offered

  • Conducted a needs analysis with Alaska Airlines employees
  • Developed a customized eLearning program which would be delivered to all Alaska Airlines employees
  • Incorporated knowledge checks and job aids throughout the training 
  • Helped Alaska Airlines onboard new employees into their systems and processes
Value

Added

  • Successfully converted PowerPoint to an interactive eLearning program addressing the diversity of the learners
  • Increased use of the new payment system by 50% in the first 2 months
  • Significantly shortened sales cycle because of a more efficient training program
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