Soft Skills Training

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Soft Skills Training Is Critical

Soft skills training programs are no longer a ‘nice to have’ it is a ‘must have’.  From communication skills to emotional intelligence, soft skill development contributes to a positive culture, higher engagement, and employee morale.   

roi for soft skills training

We Can Customize the Program to Meet Your Needs

Whether you need a one-day program or a large-scale rollout we can develop a program that meets your criteria in terms of budget and talent. 

Investing in Soft Skills Brings: 

  • Increased productivity 
  • Increased retention rates 
  • Reduces skills gaps 
  • Better teamwork and customer service 
  • Stronger workplace communication 
  • Boosted employee engagement 
  • Lower absenteeism 
  • Improved job success and employee retention 

TTA has thousands of experienced soft skills trainers helping companies transform with their soft skills programs

Popular Soft Skills Topics We Teach

We train on thousands of courses, so if it’s not on the list just ask!

Personal Effectiveness

  • Accountability
  • Adaptability
  • Agility
  • Assertiveness
  • Confidence
  • Creativity
  • Critical Thinking
  • Decision Making
  • Focus
  • Personal Branding
  • Resilience
  • Self-Awareness
  • Taking Criticism
  • Work-life balance


  • Leading People
  • Allocating Resources
  • Giving and Receiving Feedback
  • Interviewing
  • Motivation
  • Team Building
  • Delegation
  • Meeting Management
  • Performance Management
  • Strategic Planning
  • Goal Setting
  • Problem Solving
  • Coaching and Mentoring
  • Managing Remove Teams


  • Prospecting
  • Persuasion
  • Account Development
  • Negotiation
  • Networking
  • Relationship Building
  • Competing in the marketplace
  • Closing the deal

Interpersonal Skills

  • Collaboration
  • Conflict Resolution
  • Dealing With Difficult People
  • Emotional intelligence
  • Empathy
  • Teamwork
  • Time Management


  • Brainstorming
  • Creativity
  • Critical Thinking
  • Curiosity
  • Design Thinking
  • Divergent Thinking
  • Entrepreneurial Thinking


  • Active Listening
  • Body Language
  • Facilitation and Presentation
  • Skills
  • Storytelling
  • Visual Communications
  • Written Communication

Customer Service

  • Critical Conversations
  • Patience
  • Positivity
  • Problem Solving
  • Quick

Diversity and Inclusion

  • Cultural Intelligence
  • Disability Awareness
  • Diversity Awareness
  • Implicit Bias

Business Basics

  • Business Acumen
  • Business Ethics and Conduct
  • Effective Meetings

Upskilling and Reskilling

As businesses continue to evolve and look for new growth opportunities, leaders are concentrating on making sure their employees have the necessary skills to succeed as the organization and modern workforce changes. Regardless of a company’s industry, size, or growth strategy, people are the biggest asset of an organization.  

97% of employers surveyed said soft skills were either as important or more important than hard skills. [i]

the importance of soft skills

Learn More About Our Soft Skills Training Expertise

Download our eBook: The Importance of Soft skills
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upskilling and reskilling soft skills

Learn More About Upskilling and Reskilling Soft Skills

Read our blog: Should You Upskill and Reskill Your Team on Soft Skills?
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