Soft Skills Checklist for Gen Z

By February 11, 2019 No Comments
Gen Z Soft Skills TTA Blog

The Gen Z workforce has captured the attention of Learning and Development teams and for good reason. This younger generation of workers is rapidly becoming the majority in the workplace. Over 60 million Gen Zers are about to enter the U.S. workforce.[i]

Employers are concerned it will be more difficult to train these young adults than previous generations since many of them do not have as much exposure to social interactions. This is consistent to the findings of a national survey by APPrise Mobile, that finds Gen Zers are not savvy at social communications.

While this newer cohort of workers offer new technical skills, perspectives, and eagerness to learn, managers agree that they need to further develop “the basics” of soft skills, like conflict management, communication, and relationship building. [ii] Today’s young workers are also increasingly likely to have significant weaknesses in several key soft skills.[iii] They have less experience working with others and lack the exposure to build these skills that are nurtured over time.

So, what are the soft skills necessary to help Gen Z develop into future leaders?

Ten Soft Skills for Gen Z

Here is a list of ten soft skills, compiled by members of the Forbes Coaches Council, to help you create a learning path and onboarding program to ensure their success.[iv]

  1. Empathy
  2. Ability to Influence Peers
  3. Emotional Intelligence
  4. Curiosity and Positivity
  5. Active Listening
  6. Humility
  7. Communication Skills
  8. Creative Problem-Solving
  9. Resilience
  10. Observation Skills

Young people entering the workforce are eager to contribute to a team and organization. Providing the essential soft skills will help them integrate into the work environment and prepare them to be future leaders of tomorrow. Take advantage of this opportunity to ensure your Gen Z workforce of learners is offered a solid foundation of skills early in their career – to build a professional path to success.


[i] https://www.cnbc.com/2018/05/01/61-million-gen-zers-about-to-enter-us-workforce-and-change-it.html
[ii] https://trainingindustry.com/blog/leadership/what-is-the-soft-skills-gap/
[iii] https://trainingindustry.com/blog/leadership/the-soft-skills-gap-growing-steadily-from-gen-x-to-gen-z/
[iv] https://www.forbes.com/sites/forbescoachescouncil/2019/01/22/15-soft-skills-you-need-to-succeed-when-entering-the-workforce/#77da905010ae