Talent

Provided

  • 25 Expert Trainers
Services

Offered

  • Identified, qualified, and deployed 25 multi-disciplined trainers to over 100 locations to help with AT&T’s sales and product training initiative
  • Conducted train-the-trainer sessions to fully understand AT&T’s products and services
  • Instructed AT&T retail staff on how to properly position and sell their products
Value

Added

  • Successfully conducted a training program that combined sales training and product training on the magnitude of wireless products sold at AT&T retail stores and kiosks
  • Enabled AT&T’s team members and affiliates to effectively identify customer data needs and position/market products
  • Developed AT&T employee’s ability to properly articulate, demonstrate, and educate customers on the features and functions of vendor products 
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