Talent

Provided

  • Learning Strategist
  • Instructional Designer
  • Expert Trainer
  • Program Facilitator
Services

Offered

  • Designed a Just-In-Time Training Program: TTA worked with Grubhub to develop recurring, adaptable workshops covering critical skills like Change Management, Negotiation, Project Management, and more.
  • Customized Courses for Diverse Needs: Each workshop was tailored to Grubhub’s branding and designed to appeal to a cross-functional audience, ensuring that participants from different levels and departments could collaborate effectively.
  • Integrated Real-World Scenarios: The program included pre-work assessments, role-play scenarios, and interactive workbooks to strengthen the on-the-job application of skills.
  • Built a Flexible Framework: TTA and Grubhub established a “bench” of industry experts to deliver quarterly training sessions, allowing the program to adapt quickly to emerging skill needs.
Business

Impact

  • Achieved a 98% satisfaction rate among participants, who reported high on-the-job application of skills and a desire for further training.
  • Increased cross-departmental collaboration and relationships, fostering a more cohesive organizational culture.
  • Enhanced employee growth, with participants promoted or transitioning laterally within Grubhub due to new skills.
  • Established a sustainable, repeatable program that adapts each quarter to meet Grubhub’s evolving skills demands.
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