Project Summary: Unifirst
UniFirst is a successful leader in their industry in the areas of service, recruiting, selling sustainability, and diversity and services 2 million uniform wearers each day They are a publicly traded company with close to $2 billion in revenue. Upon some internal reflection, UniFirst noticed flaws within the internal leadership structure of their organization. They discovered that there was no formal strategy for developing the organization’s leaders and it was determined that it was time for a change. UniFirst partnered with TTA on the implementation of the LEAP (Leadership, Education And Performance) program which is an 18-month rotational Leadership Development program that focuses on leadership education, operational knowledge, and business skills by utilizing a blended approach, incorporating eLearning, Instructor-led training, and on-the-job-training. UniFirst turned to TTA to design and develop the eLearning for the LEAP program. Utilizing one of TTA’s highly experienced Instructional Designers, TTA and UniFirst developed over 26 separate eLearning modules. The LEAP program has been an overall success and has greatly impacted the leadership development at UniFirst.