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Research shows, that for every year a company delays leadership development, it costs 7% of their total annual sales.Â
The responsibility of leadership can have the potential to obscure a leader’s vision from making the necessary changes to improve their business or organization on fundamental levels. When a leader becomes focused on just running the business, evaluating the overhead, maintaining company value, and overseeing profits, it can be easy to lose touch with arguably the most important assets of the company: its employees. In my experience, employees often feel the side effects of outdated procedures and business practices. This can cause frustration and disharmony among employees and customers, which inevitably manifests in one form or another. When business growth is outpacing policy updates and company procedures to facilitate the influx of customers and product demand, while a leader is trying to carry on “business as usual,” an executive coach can help to come in and remove the veil of disconnect between leaders and employees.
Executive coaches help bring light to the areas that will help the leader and business evolve and implement necessary change. Executive coaching not only focuses on developing a quality leader who is in tune with their employees’ and customers’ needs and desires but also a leader who is sharp and quick to pivot their approach to leadership in a way that best suits their growing business.
Let’s examine a few side effects of the “Veil of Disconnect”:
Influence and Awareness
Often, a leader’s influence diminishes when they are not evolving and remaining relevant in the business, organization, or industry they are leading in. We are in an evolving era, and for a leader to remain influential, they must understand and remain aware of the industry they serve. This means that the leader must understand precisely what they have and their role in their chosen industry. When leaders do not position themselves to be relevant and progressive in terms of providing solutions, they lose influence among customers because people will gradually gravitate to those who can serve them well; and they lose influence among employees because they depend on leadership to equip them to serve better in their roles and serve people well. If leaders are not growing and developing, their employees are not evolving either, which leads me to the next point.
Progress and Growth
Stagnation occurs when leaders and employees stop evolving, developing, and continuing to learn and grow. Working with integrity and excellence is essential for any industry, but when there is no progress, these principles and the quality of service diminish. For example, have you ever witnessed a leadership change in an organization or company, and the effects were apparent immediately? Or have you ever witnessed the coach of your favorite sport’s team change in the middle of a season and it affected whether or not there was a winning season? Leadership plays a major role in progress, whether positive or negative, which brings me to the next point.
Vision and Trajectory
The way a leader guides an organization determines the organization’s trajectory overall. If the leader of an organization has vision and the ability to think strategically, this in turn inspires and motivates the entire team to move forward. It is essential in business, no matter the industry, to define a path forward for the best success routinely as times and seasons change. Accommodations and adjustments are necessary to be made for the sake of establishing longevity and relevance.
At some point in their career, every leader can experience the “veil of disconnect” between themselves, their employees, and customers. Hiring an executive coach to help a leader reconcile the harmony between themselves and their teams helps to restore unity. Executive coaches help to instruct leaders on the practicality of staying in tune with their employees and customer satisfaction while managing the business’s broader aspects and affairs. You may have heard the phrase, “a chain is only as strong as its weakest link”. I’d like to make the argument today that your business or organization doesn’t have to have any weak links. Being diligent to watch over the state of your affairs in all aspects of your business can be done and it doesn’t have to be stressful when you engage the proper resources to get the help you need. I want to encourage the leaders reading this post today not to allow small issues to become big issues in your business. Be proactive and invest in executive coaching or consulting services that can help you as a leader to remove the veil of disconnect between you and the people you serve for your most profitable success.
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