Retail

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Retail training managers face many challenges, including, taking associates’ time away from the sales floor for training, scheduling and maintaining consistent training across many retail locations and corporate offices, and keeping current with ever-evolving technologies — all while under the pressures of tight budgets and high employee turnover.

We offer retail clients comprehensive, cost-effective training solutions to improve customer service, increase sales, reduce expenses, enhance operational efficiencies, and improve security.

Some of Our Clients Include…

MK-TTA
Neiman-Marcus-TTA
Office-Depot-TTA
Omaha-Steaks-TTA
Pepperidge-Farms-TTA
Rooms-To-Go-TTA


“Bringing our stores up-to-date with a new point of sale system in over 1,000 locations posed a big training challenge for us. TTA made the process easy and stress free.”


National Greeting Card Retailer

Client Project Examples

Hallmark-TTA

Information Technologies

35 Trainers
Point Of Sale Conversion
9 Day Train-The-Trainer
3 Year Project
1,000 Store Locations

HSN-TTA

Instructional Design

E-Learning
Values & Leadership

MK-TTA

Information Technologies

Lotus Notes To Outlook
Outlook 2010 And 2013
Microsoft Office 2013

Office-Depot-TTA

Customer Service

1,150 North American Retail Stores
28 Trainers Deployed
2 Day Train-The-Trainer
5 Month Project

Pepperidge-Farms-TTA

New Hire Sales Training

2.8 Year Project
ILT, Coaching, E-Learning
40 E-Learning Modules Developed

Rooms-To-Go-TTA

Information Technologies

Microsoft SharePoint
Microsoft Excel 2013

Staples-TTA

Content Development, Instructional Design And E-Learning

Information Security And Privacy Training Program
Multiple E-Learning Modules 6 Month Project

TJ-Maxx-TTA

Professional Business Skills

Consulting Skills
Managing Performance
Project Management
Sexual Harassment Prevention

Williams-Sonoma-TTA

Instructional Design

Proprietary Software
1 Year Project
Staff Augmentation