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Chris B.

🕑 1 minute read | Jul 12 2023 | By Becky Gendron
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“As the Director of Consumer Education at Cricut, I partnered with TTA to administer a training program for new customers. They provided a full stack of talent, from an experienced project manager to savvy technical producers to energetic facilitators. We trained thousands of new customers together, consistently earning high Net Promoter Scores behind the strength of this contract team, and demonstrably increasing customer engagement with our products.

TTA made it easy to work with from the beginning, with smooth contract negotiations, regular meetings with their team, and ongoing check-ins to ensure continued success. We even brought one employee in-house because of her talent and value to our program — a seamless process that saved us recruiting costs. I’d recommend TTA to anyone who’s moving fast and wants to flex their learning and development.”