What Dominion Energy Says

About Partnering With TTA

“TTA has been critical to a successful launch of training deployment. The team has seamlessly aligned with our needs and identified highly skilled trainers.

TTA’s partnership in providing coaching, and establishing a support network for trainers and project leaders have made the onboarding of 45 trainers seamless. Multiple business units within the organization have recognized the talent exhibited by the trainers in the classroom.”

Amanda S.

Supervisor CIP Training

Dominion Energy

Talent Provided

Business Impact

  • Minimized learning operations burden
    for Dominion Energy during the implementation
  • Fully enabled Dominion employees on
    SAP through comprehensive training and post-go-live support
  • Received exceptional feedback from
    business stakeholders regarding employee proficiency with SAP


Services Provided

  • Learning Consulting
  • Learning Experience Design
  • Train-the-Trainer
  • Program Management
  • Training Delivery
  • Post-Go-Live Support
  • Learning Evaluation

What We Did

  • Crafted a tailored training solution to empower Dominion’s Customer Service, Billing & Payment Operations, and Credit Teams on the seamless adoption of SAP, their new billing system.
  • Leveraged SAP Subject Matter Experts and skilled Instructional Designers to curate compelling and results-driven instructional materials, enhancing the learning experience and knowledge retention.
  • Implemented the training program through a combination of interactive instructor-led sessions and virtual eLearning courses, seamlessly delivered on Dominion Energy’s preferred Learning Management System (LMS).
  • Provided project managers to oversee and manage the entire training initiative, ensuring its smooth execution and timely completion, ultimately helping achieve Dominion’s go-live date goal.
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