Digital Skills Training Is More Important Than Ever

🕑 3 minutes read | Feb 23 2021 | By Becky Gendron

With remote work continuously on the rise and technology constantly changing, it’s crucial to ensure that your team is effectively trained on the tools, technology, and digital skills to help them be successful whether they are in the office or at home. Lack of digital skills and technology glitches are some of the primary barriers to productivity for employees working remotely. Research has found that 11.3 million people lack the full suite of basic digital skills, and 10% of employees have no basic digital skills at all. [i] In fact, research shows nearly all (94%) of decision-makers admit that technology glitches have impacted their employees and businesses while working remotely. [ii]

Digital Skills Prepare Your Team for The Future of Work

A Gartner survey of company leaders found that 80% plan to allow employees to work remotely at least part of the time after the pandemic and 47% will allow employees to work from home full-time. [iii] It is undeniable that remote working is a key part of the future of work, and as the virtual workforce continues to grow, so will the technology to support it. Training your team on digital skills is a key component in keeping up with this growth in remote working and the rapidly changing technology field. Experts have found that by 2030, the demand for employees with basic digital skills will grow up to 69%. [iv] Understanding which digital skills are most applicable to you and your business is a great first step in developing your team’s set of skills. To help get started, we’ve outlined a few of the most in-demand digital skills in the workplace today: [v]

  1. Device Setup
  2. Digital Collaboration and Communication
  3. Cybersecurity
  4. Digital Project Management
  5. Data Science and Analytics
  6. Digital HR
  7. Digital Marketing

Should You Train Your Team on Digital Skills?

It can be easy to believe that if you are not in the tech industry, your team does not need to develop their digital skills – this could not be further from the truth. Not only does digital skills training develop your team and make them more effective, but research shows it can also provide many benefits to your organization as a whole. For example:

  1. Training your team on digital skills can increase revenue.
  2. Businesses can build stronger customer relationships because they have strong digital skills.
  3. Having a team with strong digital skills can give you a competitive edge.
  4. Digital ways can provide new strategies and approaches to working.

Digital skills are a key part of the future of work, for both organizations and employees. Improved productivity and effectiveness, and better communication are just a few of the benefits of digital skills training.

[i] Digital skills training: What it is and why you need it in your organization now
[ii] Remote work is the new normal. But the tech problems won’t go away
[iii] Remote Work Statistics & Trends: The Latest in Remote Work
[iv] 5 Reasons to Prioritize Technical Business Skills
[v] Digital skills training: What it is and why you need it in your organization now

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