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Handling stress or conflict in the workplace can be a great challenge for many people. Learning to manage your emotions effectively is crucial for healthy workplace collaboration, relationships, and growth. The good news is that all of us can learn new skills for emotional intelligence and become better at doing the things listed above. Through practice and reflection, we can train ourselves to do better and create permanent physical changes in the brain. Effective Emotional Intelligence (EI) skills provide a firm foundation for the successful application of other critical workplace skills including:
Emotional intelligence is often an important predictor of job success and leadership potential.
This involves self-awareness which is the ability to accurately perceive your emotions and stay aware of them as they happen.
Skills and Concepts
Understand and Manage
This is using your emotional awareness to stay flexible and direct your behavior in positive ways.
Use and Communicate
This is the ability to use awareness of your emotions (and other people’s emotions as well) to manage interactions successfully and build positive relationships with others.
Emotional Intelligence is one of the most important skills employers are looking for in new hires and is a key indicator in promotions. Research has shown that employees with high emotional intelligence do better in:
On a scale of 1-10 (where 1 is poor and 10 is excellent), how would you rate your ability to identify, understand and manage, use and communicate your emotions? What can you do differently to become more effective?
Daniel Goleman Emotional Intellignece
New “Intro to EQ” Online Emotional Intelligence Training Course
About the Author
Craig Gerdes is an innovative education and training professional with extensive experience in a variety of leadership roles and in various settings all aimed at helping adult students succeed. You can connect with him on LinkedIn.
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