Talent

Provided

  • 36 Financial Industry Trainers​
  • Project Manager
Services

Offered

  • Trained 4,800 employees, located over 700 branches, on the new Wells Fargo platform​
  • Crafted a blended learning solution that consisted of eLearning and instructor-led training​
  • Conducted pre-and post-conversion training designed to accelerate adoption​
  • Conducted train-the-trainer sessions on the new platform to enable TTA trainers as soon as they arrived onsite​
Value

Added

  • Delivered instructor-led training to 120 geographically dispersed branches each week​
  • Skilled up new employees on pre- and post-conversion training designed to accelerate adoption of the new platform​
  • Allowed Wells Fargo to realize its objectives of improved operational efficiencies, continued high levels of customer service, and a simplified and unified platform
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